Fremont & Hayward Financial Counselors

The Medical Financial Assistance Program (MFAP)provides temporary assistance to patients who have received health care services at KP facilities, or from non-Kaiser facilities, or both.

MFA is generally available to people in greatest financial need, including those experiencing unusual or unfortunabe circumstances. To be eligible for MFA, you must meet certain criteria and guidelines.

The MFA program will provide assistance for a maximum of twelve months while you are a Kaiser member. If you qualify for MFA, a MFA card will be issued to you for a 6-month term or as needed. Please bring your Kaiser membership card and MFA card whenever you visit Kaiser facilities.

Please click here for MFA Guidelines & Requirements

Please click here for MFA application form

Contact information:

Fremont Medical Center
39400 Paseo Padre Parkway
Fremont, CA 94538
TEL: (510) 248-3907
Fax: (510) 248-3565

E-Mail Sheila.M.Terry@kp.org
E-Mail Terri.Tang@kp.org

Hayward Medical Center
27400 Hesperian Boulevard
Hayward, CA 94545-4299
TEL: (510) 784-4260
Fax: (510) 784-2801

E-Mail Joann.C.Silva@kp.org
E-Mail Asha.Kumar@kp.org

If you have questions regarding your health plan coverage, please contact:

Kaiser Permanente Health Plan Membership Services
Call Center
Tel: (800) 464-4000
Hours of Operations
7:00 a.m. to 7:00 p.m. Everyday

Other useful links:

Click here to link to the Medi-cal home page.

Click here to link to the Medi-Care home page.

Click here to link to the KP home page.

Click here to link to the Member Services Page.

Other Hayward/Fremont Departments & Services

Click here to link to other Hayward/Fremont Medical Center Departments & services.....

Click here to link to the Hayward & Fremont website