1. How do I ... ?

2. Why do I ... ?

3. What do I do now ... ?

4. When should I ... ?

How do I ... ?

1. How and when do I do a pregnancy test?

If your period is over two days late, report to the laboratory and request a

pregnancy test from the receptionist (Monday-Friday 7:00am-6:30pm and on the

weekend from 8:30am-5:30pm).

The lab is located on the first floor, across from the radiology dept. Your results will

available the following in 24 hours by calling, (650) 742-2173.

2. How should I deal with having a period after menopause?

Call our Appointment and Advice Center to make an appointment.

Postmenopausal bleeding can have many causes. It is fine to see your provider

while you are bleeding to diagnose the cause.

3. How often should I have my pap test?

Every two years if you have had two or more consecutive negative paps in our

system. If 65 yrs or older, or if you have had a hysterectomy follow your provider's

advice. Abnormal paps are followed according to your provider's recommendations.

4. How do I get my next DepoProvera injection? What hours can I get my injections?

First, you need to have a injection card for Depo-Provera from your GYN provider.

Depo-Provera needs to be given every 11-13 weeks to insure effectiveness. The Depo-Provera injections are covered by the Gyn Dept. Injection hours are Monday-Friday 9:00am -12:00 Noon and 1:30pm-4:30pm, except Holidays.

Why do I ... ?

5. Why do I have to go through the Call Center when I call South San Francisco?

The Call Center was implemented to increase our members accessibility to

appointments clerks, advise nurses, and providers..

6. Why do I need to see the prenatal clerk before I see my provider for my pregnancy care?

To schedule your first prenatal appointment, to fill out questionnaires and do routinelab work; so when you see your provider the results would be ready for reviewing.

The prenatal clerk also coordinates patient care and identifies patients with special

needs. Prenatal clerk hours are 9:00a-12:00, and 1:30p-4:30p, Monday through Friday.

What do I do now ... ?

7. I had unprotected sex, what do I do now?

Call our Appointment and Advice Center as soon as possible to obtain information on unintended pregnancy, emergency contraception pills (ECP), and the need for screening for sexually transmitted diseases (STD). ECP's need to be taken as soon as possible and within 72 hours after unprotected sex or if your contraception failed to work, (like if a condom breaks).

ECP's are intended to be used only in an emergency as a backup to a regular, more effective form of birth control. Consult your health care provider or advice nurse about when to resume your regular birth control method. Condoms and other barrier methods should be used until you can obtain a more effective contraceptive method.

When should I ... ?

8. When should I treat myself for vaginal yeast infection? When should I be checked?

If you have had a prior yeast infection and if there are no concerns of an S.T.D., an

over the counter antifungal medication is recommended. If you are unsure it is a

yeast infection or if there is no improvement in symptoms, or there has been

exposure to an S.T.D., an appointment is necessary.

9. When should I have my first pap test?

After the age of 21, or when you became sexually active.