Here are a few guidelines.

If You Would Like to Communicate by Email:

1. Put you name and medical record number in the subject line.

2. Please be concise.

3. Be aware that I may save emails I send and receive in your medical chart.

4. Do not send any "spam" or emails unrelated to your health care.

5. Expect a reasonable turn around time (about 24-48 hours), especially if I need to obtain your medical chart.

6. Please be aware that e-mail communication is for non-urgent messages only.

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Instead of using email, please call (650) 903-3020:

1. For urgent messages that need to be answered promptly.

2. For personal information - do not assume e-mail is confidential!

3. When you do not get a response within the designated time frame (about 24-48 hours) - I may be away and currently do not have a mechanism to notify "emailers" that I'm out of the office.

4. For appointment requests.