OUR DEPARTMENT

The Emergency Department provides medical care to all patients in need of immediate attention. Our skilled and caring team in the Emergency Department includes physicians, nurses, technicians, and clerical/reception staff.

WHAT TO EXPECT

A registered nurse will assess your medical needs and assign you to a treatment team as quickly as possible. Top priority is given to individuals with life-threatening conditions, and those who arrive by ambulance. Patients with less serious conditions are seen as soon as possible. To avoid long waiting times, non-emergency problems are better served in Adult Medicine, Ob/Gyn, Pediatrics, or the appropriate specialty departments. Call 916-973-5243 to schedule an appointment. We appreciate your patience and cooperation.

Our goal is provide quality care to all patients in the Emergency Department, treat you with courtesy and respect, and assure that you have access to follow-up medical care after you are discharged from the emergency department.

Co-payment for services is expected at the time of treatment. The level of your co-payment is determined by the health plan. The Emergency Department does not determine how much co-payment you will pay, although we are obligated to ask for it. We strive to deliver the same excellent care and service to all of our patients regardless of the level of their co-payment or their ability to pay.

If you were a recent visitor to our department, we hope that your experience was a positive one. On the left side of this page are links to conditions that we see here often. You may learn more about your condition and how to prevent other problems by browsing through these.

This web site is designed to offer information for our patients and give them the ability to link to other sites of interest. Please feel free to contact us with your feedback and suggestions of other areas of interest you would like to see added to this web site.

Thank you for choosing Kaiser Permanente.

Pankaj Patel, M.D., Chief, Emergency Department

Kathy Miles, R.N., Manager, Emergency Department, Sacramento

Sandra Findley, R.N., Manager, Emergency Department, Roseville

For information on our Health Education classes in the Sacramento/Roseville area or to receive nutritional advice or other health education information, e-mail one of our Health Educators at: csa.health-education@kp.org.

Disclaimer
If you think you have a MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 911 IMMEDIATELY or go to the nearest hospital. DO NOT attempt to access emergency care through this web site. An emergency medical condition is a medical or psychiatric condition that manifests itself by acute symptoms of sufficient severity (including severe pain) such that you could reasonably expect the absence of immediate medical attention to result in any of the following: serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part. An emergency medical condition is also "active labor," which means a labor when there is inadequate time for safe transfer to a Plan hospital (or designated hospital) before delivery or if a transfer poses a threat to the health of the member or unborn child.

This site may contain links to other web sites outside of www.permanente.net. Kaiser Permanente has no control over the content or the availability of these sites, and is not responsible for the privacy practices or the content of such Web sites. Web links are provided as an educational tool, and should not be relied upon for personal diagnosis or treatment. A link or reference to a web site should not be construed as an endorsement of the site or its contents. Any medical content that you feel may be important to your health should always be discussed with your Kaiser Permanente physician.