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Pinole Medical Offices
New Member Outreach / Personal Physician Selection
 

Address
Pinole Medical Offices
1301 Pinole Valley Road
Pinole CA 94564

New Member Outreach Office
at Richmond Medical Center
Resource Desk in Building B, 1st floor
901 Nevin Ave.
CA 94801
Map & Directions

Telephone
Member Outreach/Physician Selection - English: (510) 307-2426
Member Outreach/Physician Selection - Español: (510) 307-1548
Appointments and Advice: (510) 243-4100
Member Services: 1-800-464-4000


View your preventive services

 

Hours
  Sunday    Monday    Tuesday    Wednesday    Thursday    Friday    Saturday  
Closed8:30 am
5:30 pm
8:30 am
5:30 pm
8:30 am
5:30 pm
8:30 am
5:30 pm
8:30 am
5:30 pm
Closed
Closed during lunch, 12:30 pm to 1:30 pm

 

WELCOME TO THE KAISER RICHMOND/PINOLE NEW MEMBER OUTREACH AND PERSONAL PHYSICIAN SELECTION DEPARTMENT!

We are available to assist you with the following services:

  • Receive information about our primary care providers.
  • Choose a primary care provider.
  • Change your existing primary care provider.
  • Receive information about the Richmond Medical Center.

You may select a primary care provider from the following departments:

  • Family Practice
  • Internal Medicine
  • Obstetrics & Gynecology
  • Pediatrics

No matter what type of provider you choose for yourself and your family, you will receive expert preventive care, regular immunizations, health screenings, diagnosis and treatment of your medical conditions.

Selecting a Primary Care Provider is easy. You may choose one of the following options:

  • You may call the New Member Outreach Department at the number above for assistance.
  • You may log on to our web site at kp.org/mydoctor to view biographies of available providers and make a selection online. Just click the "Choose" button under the heading "Choose Your Doctor Online" to view a list of providers that are currently accepting new members, and follow the prompts. No password is necessary. Please note: A provider’s availability to accept new patients is subject to change due to an increase in practice size.

If you would like information about your health plan coverage, please call the Member Services/Health Plan office at 1-800-464-4000. For Appointments and Advice call
(510) 243-4100.





 
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