Excellence at the Heart of our Program

• Kaiser Permanente was the only health plan in California identified by the National Committee for Quality Assurance (NCQA) in its list of best programs in the Pacific states. (The State of Health Care Quality 2003)*

• In the annual report card published by the California Cooperative Healthcare Reporting Initiative, we earned some of our highest marks for treating members after heart attacks, bypass surgery, and coronary angioplasty. We also received recognition for our preventive work that helps members reduce their levels of LDL cholesterol, also known as “bad cholesterol.” (CCHRI Report on Quality, 2003)

• Thirteen Kaiser Permanente hospitals received top marks for low mortality rates among heart attack victims in a study released by the California Office of Statewide Health Planning and Development (OSHPD). Only 32 of the state’s 398 hospitals performed “significantly better than expected”—OSHPD’s highest rating category. (February 2002)

• The nation’s leading reviewer of health plans recognized us for our cardiac care: “. . .Health care professionals at Kaiser Permanente Northern California have done something remarkable: They have reduced deaths from heart disease among Kaiser Permanente Northern California’s 3 million members so significantly that it is no longer the leading cause of death in this population, though it remains so in the general population.”

*National Committee for Quality Assurance, State of Healthcare Quality 2003.

Disclaimer
If you think you have a MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 911 IMMEDIATELY or go to the nearest hospital. DO NOT attempt to access emergency care through this web site. An emergency medical condition is a medical or psychiatric condition that manifests itself by acute symptoms of sufficient severity (including severe pain) such that you could reasonably expect the absence of immediate medical attention to result in any of the following: serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part. An emergency medical condition is also "active labor," which means a labor when there is inadequate time for safe transfer to a Plan hospital (or designated hospital) before delivery or if a transfer poses a threat to the health of the member or unborn child.

This site may contain links to other web sites outside of www.permanente.net. Kaiser Permanente has no control over the content or the availability of these sites, and is not responsible for the privacy practices or the content of such Web sites. Web links are provided as an educational tool, and should not be relied upon for personal diagnosis or treatment. A link or reference to a web site should not be construed as an endorsement of the site or its contents. Any medical content that you feel may be important to your health should always be discussed with your Kaiser Permanente physician.