Milpitas Occupational Health Center Information Guide

Milpitas

Occupational Health Center

700 East Calaveras Blvd., Milpitas, CA 95035

(408) 945-5801

Fax 945-6925

Information Guide

Welcome to the Milpitas Occupational Health Center. It is our goal to provide you with prompt, efficient service when you visit our center. This Information Guide is intended to provide you with basic information you will need while receiving care at this facility.

The Milpitas Occupational Health Center is here to provide care for most work related injuries and illnesses as well as preventative services to keep you healthy and safe on the job. Medical conditions not related to your work injury must be cared for by your Primary Care Physician through your Kaiser health plan.

Reporting the Injury: When you visit the doctor, and report that your injury has occurred as a result of your work, our doctor’s are required by law to report the injury/illness to your employer. It is important that you report all work-related injuries to your employer as soon as possible and complete an “Employee’s claim for Workers’ Compensation Benefits” (DWC-1) form, prior to your visit with us. Your employer will provide this form.

Hours of Operation: Business offices 8:00 a.m. to 5:00 p.m., Monday – Friday. Occupational Health Physical Therapy 8:00 a.m. to 6:00 p.m., Tuesday - Friday. Physicians 9:00 a.m. to 6:00 p.m., Monday – Friday. We are closed weekends and Holidays.

Emergency Services: Santa Clara Medical Center 900 Kiely Blvd. Santa Clara, CA

Telephones: Occupational Health Center - (408) 945-5801 Select option #1 to make an appointment, #2 to speak to the Assistant Case Manager, #3 to speak with a claims representative, or #4 to leave a message for your doctor

Prescription Refill Recorder – (408) 945-2640 (available 24 hours)

Prescription Refill without refills on bottle – (408) 945-2727

After Hours Care – (408) 945-2933

Appointments: In order to provide quick access and the shortest wait time possible, you are encouraged to call ahead for an appointment. Patients who drop in without an appointment will be seen by the first available doctor as soon as possible, however, this may result in a prolonged wait. Remember, emergency situations should go to the nearest emergency medical facility.

Test Results: If your doctor has ordered a test, s/he will discuss those results with you at your next visit. If the results require immediate action, your doctor or other Occupational Health Center staff will notify you sooner.

Very Important: Please bring a copy of your “Employee’s claim for Workers’ Compensation Benefits” form to your first appointment. Also, bring any letters, reports, or special forms you have received from your employer or insurance carrier to your appointment. These are important for your claim.

We hope this information is helpful to you. We welcome your comments and suggestions regarding improving our services. A box is available in the waiting area for this purpose.

10/08/03

Disclaimer
If you think you have a MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 911 IMMEDIATELY or go to the nearest hospital. DO NOT attempt to access emergency care through this web site. An emergency medical condition is a medical or psychiatric condition that manifests itself by acute symptoms of sufficient severity (including severe pain) such that you could reasonably expect the absence of immediate medical attention to result in any of the following: serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part. An emergency medical condition is also "active labor," which means a labor when there is inadequate time for safe transfer to a Plan hospital (or designated hospital) before delivery or if a transfer poses a threat to the health of the member or unborn child.

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