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Caroline Kraus, LCSW 

Facility
San Francisco Medical Center
Chronic Pain Management Center

Address
4141 Geary Blvd.
Suite 212
San Francisco, CA 94118

Map & Directions

Telephone
Office: 415-833-4414
Non-urgent voicemails: (415) 833-4700

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My Office Hours
  Sunday    Monday    Tuesday    Wednesday    Thursday    Friday    Saturday  
 8:00 am
4:30 pm
8:00 am
4:30 pm
8:00 am
4:30 pm
8:00 am
4:30 pm
  

Please note that my office hours may be different from my department’s hours of operation.

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My Biography

I have been working as a Case Manager and Psychiatric Social Worker in a number of different settings for the last 25 years. Prior to coming to the Chronic Pain Management Program in 2001, I worked at Kaiser Permanente South San Francisco as a Case Manager in the Department of Psychiatry.

The Chronic Pain Management Department is an egalitarian one. We work as a multidisciplinary team of individuals with varying talents and skills and consult with one another frequently regarding the best way to help our patients. We have flexibility with our programs and groups and it is rewarding to have a broad array of services to offer, so that we can tailor treatment plans to patients’ needs as much as possible. I am a member of the Regional Chronic Pain Management Steering Group and have seen a lot of growth and positive change both in our clinic and throughout Northern California. Our Department has grown significantly since we were first established in 1995, and we are fortunate to receive appreciative support from other providers in the medical center. As a Case Manager, I do a lot of consulting, make initial contacts, research and develop resource information, and meet with patients individually, as well as participate in multidisciplinary evaluations and co-lead a pain support group. I have a special interest in helping patients explore programs to support their reintegration into employment or volunteer work settings once they have gained skills in our pain management groups. We encourage patients to be proactive in self-care, and offer reinforcement for their continued growth and successes. Patients have direct access to their case managers, and we promote the use of secure messaging to communicate with providers. I grew up in Cleveland, Ohio but have lived in the Bay Area since the early 1980s. I love the city, restaurants, reading, aerobics, travel, and have two red-headed teenagers as well as two rescue dogs.

Undergraduate Education: BA in Psychology, Tufts University
Graduate Education: MSW, San Francisco State University
Other KP Facilities: South San Francisco (1997-2001)
Began Practice: 1982
Joined Kaiser Permanente: 1997

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